Contact
The quickest way to reach us is by email:
We reply within 2 working days. We do not run live chat or a support phone line: an email with proper context usually resolves the problem sooner than a conversation in real time.
What to include in your message
- The email address you created your account with.
- What you were doing when the problem appeared (for example: “I was generating the bibliography for chapter 2”).
- What you expected to happen, and what happened instead.
- If an error message appeared, copy it exactly as it reads or attach a screenshot.
- The browser or device you are using.
If your query is about billing or about your personal data, say so in the subject line so it reaches the right person directly.
Before you write
Many common questions are already answered on the help page: how to start a thesis, how Harvard, APA and OSCOLA referencing works, what the originality check does and how to export your document.
Identification
Tesify is a service operated by jecrs687, established in Malta. Legal and privacy enquiries: privacy@tesify.app.